At ShipperChoice Logistics, we understand that circumstances may arise that necessitate the cancellation of services. To ensure clarity and transparency for our valued clients, we have established the following cancellation policy:

• Cancellation Period: Clients may request the cancellation of services at any time before the scheduled pickup or delivery time. However, please note that cancellation requests made less than [X] hours/days before the scheduled service may be subject to cancellation fees.


• Cancellation Fees: Depending on the nature of the service and the timing of the cancellation request, cancellation fees may apply. These fees are determined based on factors such as operational costs, scheduling considerations, and any third-party charges incurred.


• Cancellation Process: Clients must submit cancellation requests in writing via email or through our designated customer service channels. Please include relevant details such as the booking reference number, service type, and reason for cancellation to expedite the process.


• Refund Policy: If applicable, refunds for cancelled services will be processed in accordance with our refund policy. Refunds may be subject to deduction of cancellation fees and any applicable administrative charges.


• Exceptions: In certain circumstances, such as force majeure events or unforeseen emergencies, ShipperChoice Logistics may waive cancellation fees or offer alternative solutions. We strive to accommodate our clients' needs to the best of our ability while maintaining operational efficiency and service quality.


• Communication: ShipperChoice Logistics is committed to open communication and timely updates regarding cancellation requests. Our customer service team is available to assist clients throughout the cancellation process and address any inquiries or concerns.


• Policy Updates: ShipperChoice Logistics reserves the right to update or modify this cancellation policy as necessary. Clients will be notified of any changes to the policy in advance to ensure awareness and compliance.

For assistance with cancellations or inquiries regarding our cancellation policy, please contact our customer service team at [Customer Service Number] or [Email Address].
We appreciate your cooperation and understanding regarding our cancellation policy. Thank you for choosing ShipperChoice Logistics for your transportation and logistics needs.

Sincerely,

[Naveen kumar B M ]
[Founder and MD]
ShipperChoice Logistics